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Starbuck Academy · Grow

Team Effectiveness – STEP™

Build a team that trusts, commits and delivers

A development programme for whole teams, helping them build trust, work through conflict, commit to shared priorities, hold each other to account and deliver results together.

12 modules15 estimated learning hoursFor whole teams£999 per person, one-off inc. VAT
Starbuck Team Effectiveness Programme™
12modules
Whole teamlearning together
Self-pacedlearn at your own speed
15estimated learning hours

Learning Outcomes

By completing this programme, teams will be able to:

  • Build trust and stronger working relationships within the team
  • Surface and work through conflict constructively, focusing on ideas rather than personalities
  • Secure genuine commitment to shared priorities and decisions
  • Strengthen mutual accountability for actions and commitments
  • Focus collective effort on the results that matter most to the organisation
  • Apply supporting models and tools to sustain team effectiveness over time
  • Create a personal and organisational legacy plan to embed lasting change

The STEP™ programme is an engaging and immersive online learning experience designed to go beyond traditional e-learning. Using LearnDash, it creates a focused and interactive environment that supports practical learning and growth. This isn’t about overwhelming delegates with information; it’s about providing a dynamic space where they can explore, reflect, and develop skills that truly matter. Each module is designed to be straightforward, accessible, and impactful, helping participants feel confident and prepared to apply what they’ve learned

FOR ORGANISATIONS

Your brand. Your language. Anywhere in the world.

Team Effectiveness – STEP™ can be delivered the way your organisation works, wherever your people are.

Any language

Every workbook, toolkit, guide and PDF can be produced in 58 languages, including regional versions such as UK and US English, European and Latin American Spanish, and Brazilian and European Portuguese.

Your brand

White-label the content with your own branding, in a custom hub built on Starbuck architecture or embedded in your own LMS or intranet.

Your facilitators

We can accredit your internal team to deliver our programmes, so the learning continues long after launch.

Talk to us about your organisation

Enrol today

£999 per person, one-off inc. VAT

A one-off payment for Team Effectiveness – STEP™.

Enrol now

ICF Level 1 and Level 2 Accredited Coaching Education ProviderCoaching Business of the Year 2025, National Coaching AwardsFinalist, Investors in People Awards 2026, Learning and DevelopmentCertified B CorporationISO 9001 and ISO/IEC 27001 certified

Whole teams and their leaders who want to build trust, work through conflict constructively, commit to shared priorities, hold each other to account and deliver results together. It suits new teams that are forming, established teams that want to raise their performance, and teams going through change. Team leaders can also use it to guide their own team’s development.

This programme is general learning and development content and is not professional advice. Always follow your own organisation’s policies, and take specialist advice on legal, financial or HR matters.

Your 15 estimated learning hours are made up as follows:

  • The introduction, your starting reflection and the baseline Team Effectiveness Self-Assessment: about 35 minutes
  • The STEP surveys at the start and end of the programme: about 20 minutes
  • Modules 1 to 5 and Module 9, each with an introduction video, a learning presentation, a workbook, a core worksheet from the module materials, a team task, a knowledge check and your commitment: about 8 hours (about 80 minutes each)
  • Modules 6, 7, 8 and 10, each with learning content, two core worksheets from the module materials, a team task, a knowledge check and your commitment: about 5 hours (about 75 minutes each)
  • The final module, including the repeat self-assessment, two core worksheets and the 20-question final quiz: about 1 hour 25 minutes

Total: 15 estimated learning hours. Each module also has further optional worksheets and templates, and the time your team spends applying the tools at work between modules is on top of this; the 15 hours count the structured learning only.

Knowledge checks: every lesson or module ends with a short multiple choice knowledge check. The pass mark is 80% and you can retake a knowledge check as many times as you need.

This programme was designed by ICF credentialed coaches at Starbuck & Associates, led by Paul Starbuck, our Founder and CEO and an ICF Master Certified Coach (MCC). Every lesson draws on our coaching and leadership development work with organisations in the UK, Europe and around the world, and each programme is reviewed regularly to keep it current.

Course Content

STEP SURVEY
Module 1: Trust & Relationships 2 Knowledge checks and commitments
Module 2: Conflict & Ideas 2 Knowledge checks and commitments
Module 3: Commitment to Priorities 2 Knowledge checks and commitments
Module 4: Accountability & Actions 2 Knowledge checks and commitments
Module 5: Results 2 Knowledge checks and commitments
Module 8: Bringing It All Together 2 Knowledge checks and commitments
Final Module: Programme Wrap-Up and Next Steps 1 Knowledge check
Lesson Content
POST STEP SURVEY
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