STARBUCK & ASSOCIATES · STARBUCK ACADEMY · POLICY

Equal Treatment Policy

Our commitment to equality, diversity and inclusion for every learner, client, colleague and associate.

Owner: Starbuck & Associates Limited | Applies to: Starbuck & Associates and Starbuck Academy | Version: 1.0, 8 October 2026 | Approved by: Paul Starbuck, Founder and CEO | Next review: October 2027

Starbuck & Associates is committed to equality, diversity and inclusion in everything we do. We want every learner, client, colleague and associate to be treated fairly and with respect. This policy reflects our duties under the Equality Act 2010.

Our commitment

We do not discriminate against, harass or victimise anyone because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We also aim to treat people fairly whatever their background, working pattern, location or level of seniority.

Access to our programmes

Starbuck Academy programmes are open to any adult aged 18 or over. There are no entry requirements based on personal characteristics.
Prices and terms are the same for everyone, and are shown clearly before you buy.
Our online programmes are self paced and available worldwide, so people can learn around work, caring responsibilities and time zones.
We make reasonable adjustments for disabled learners. See our Disability Discrimination and Accessibility Policy.

Marketing and content

Our marketing is written to be inclusive and does not exclude or stereotype any group.
Examples, case studies, images and video presenters in our programmes are chosen to reflect a range of people, roles and sectors.
Programme content is reviewed before publication, and at least once a year, for inclusive language and fair representation.

Our people and associates

Everyone who designs, delivers or supports our programmes is expected to follow this policy. Our coaches, facilitators and associates have equal access to development opportunities, and work to the ICF Code of Ethics.

Raising a concern

If you feel you have been treated unfairly, or you see content that falls short of this policy, please tell us at hello@starbuckassociates.com or use our Complaints Procedure. Concerns are handled in confidence and you will not be treated less favourably for raising one.

Contact us

Starbuck & Associates Limited, Northgate House, Northgate, Sleaford, NG34 7BZ. Company number 12735123.
Email: hello@starbuckassociates.com. Telephone: +44 1529 240355.