Starbuck Academy · Grow
Manager Skills: Delegating Well
Hand work over well, and grow your team as you do it
A short, practical course for managers and team leaders who want to stop holding on to work and start handing it over well. In five video lessons you learn how to choose what to delegate, brief it clearly, support people without taking it back, and use delegation to develop your team.
Why delegation matters
Most managers know they should delegate more, yet the pull of speed, standards and control keeps work on their own desk. The result is a busy manager, a team that waits to be told, and people who never get the chance to grow. Delegating well is a skill that can be learned, and it rests on a few clear habits: choosing the right work, handing it over clearly and staying involved in the right way. This course gives you those habits and a practical tool for each one.
Who it is for
For managers and team leaders at any stage who feel stretched, find themselves doing work their team could do, or want to develop their people. It suits new managers building good habits and experienced managers who want a fresh look at how they hand work over.
What you will be able to do
- Recognise what you are holding on to and why
- Decide what to delegate, and to whom, with the Delegation Matrix
- Brief a task clearly around outcome, standard, deadline, authority and support
- Agree the right level of freedom for each task
- Stay involved through planned check-ins without taking the work back
- Use delegation to develop people over time
Five lessons
Why managers hold on to work
Why speed, standards and control keep work on your desk, and what that costs you and your team.
Choosing what to delegate and to whom
Using the Delegation Matrix to decide what to keep, hand over or stop, and matching each task to the right person.
Handing work over well
Briefing a task around outcome, standard, deadline, authority and support, with five levels of freedom.
Supporting without taking it back
Planned check-ins, handling problems that come back to you, and coaching when work goes off track.
Growing people through delegation
Raising the level of freedom over time, reviewing work together and making delegation a regular habit.
What is included
Five short video lessons you can watch on any device, workbook pages and a practical tool for every lesson, the full Manager Skills: Delegating Well workbook to download, a five-question knowledge check per lesson, a certificate of completion showing 2.5 estimated learning hours, and 12 months’ access. A one-off payment of £49 per person inc. VAT.
How your learning time adds up
Your 2.5 estimated learning hours are made up across five lessons of about 30 minutes each:
- Watching the five short lesson videos: about 15 minutes (about 3 minutes each)
- Reading the lesson notes and workbook pages: about 40 minutes (8 minutes each)
- Working through the practical tool for each lesson: about 40 minutes (8 minutes each)
- Planning each workplace task: about 30 minutes (6 minutes each)
- Completing the five-question knowledge check after each lesson: about 25 minutes (5 minutes each)
Total: 2.5 estimated learning hours. Carrying out each workplace task at work is in addition to this.
Knowledge checks: every lesson or module ends with a short multiple choice knowledge check. The pass mark is 80% and you can retake a knowledge check as many times as you need.
Who designed it
This programme was designed by ICF credentialed coaches at Starbuck & Associates, led by Paul Starbuck, our Founder and CEO and an ICF Master Certified Coach (MCC). Every lesson draws on our coaching and leadership development work with organisations in the UK, Europe and around the world, and each programme is reviewed regularly to keep it current.
Before you start
This course is general learning and development content and is not professional advice. Always follow your own organisation’s policies, and take specialist advice on legal, medical, financial or HR matters.
