STARBUCK ACADEMY · GROW · FREE TASTER

Franchise Leader Pathway: Site Leader

Step up to lead the team you came from

A free taster of the Franchise Leader Pathway for site leaders. It sits alongside the free first video lesson and helps you plan the first weeks of leading people who used to be your peers.

Download the free taster See the full programme

What this taster gives you

What changes in your relationships when you step up
How to set fair boundaries without losing friendships
A worked example of a first conversation with the team
A stepping-up plan for your own site

Watch the first lesson

Your free taster

A practical first step from the programme: stepping up to lead the team you came from. It takes about 20 to 30 minutes. Print it or type into it, and keep it with your notes.

Franchise Leader Pathway: Site Leader: Free Taster Download

Inside the full programme

01 Stepping Up. Leading the team you came from.
02 Why the System Works. Leading within a franchise, not around it.
03 Running a Great Shift. Setting up, running and closing a shift well.
04 Standards Without Micromanaging. Holding the standard when you are not there.
05 Hiring and Settling In New Starters. Getting new people off to a good start.
06 Feedback That People Act On. Short, clear feedback that changes things.
07 The Harder Conversations. Handling the talks you would rather avoid.
08 Keeping Good People. What makes people stay.
09 Customers and the Brand. The brand on your doorstep, every day.
10 Your Site, Your Plan. A 90-day site leadership plan.

READY FOR THE FULL PROGRAMME?

Franchise Leader Pathway: Site Leader

Ten short video lessons, each with a practical tool and workplace task, for managers running a franchised site and owner-operators.

£149 per person, per year, inc. VAT

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