Starbuck Academy · Grow
Inclusive Leadership
Everyday habits that help every person do their best work
A practical video programme for managers and leaders who want every person in their team to be treated fairly, heard, valued and able to grow. In ten short lessons you build the everyday habits of inclusive leadership, from fairer decisions and meetings to supporting different needs and making inclusion part of how your team works.
Why inclusive leadership matters
Most people want to be fair, yet quick judgements, familiar habits and informal ways of sharing work can leave some people on the outside without anyone intending it. When people feel included, they share ideas, raise problems early and do their best work, and decisions improve because more views are heard. Inclusive leadership is not about getting everything right or learning a list of rules. It is a set of practical, everyday habits that any manager can build, and this programme gives you a tool for each one.
Who it is for
For managers and leaders at any level who want to lead fairly and make sure every voice in their team is heard. It suits new managers building good habits and experienced leaders who want a practical, respectful look at how inclusion works day to day, and it sits naturally alongside Psychological Safety in Teams.
What you will be able to do
- Use the four tests of inclusion to see how fair, heard, valued and growing your team feels
- Recognise everyday bias and slow down important people decisions
- Run meetings, recruitment and onboarding so that everyone has a fair chance
- Share work, opportunity and honest feedback fairly across your team
- Support different needs by asking rather than assuming, and repair mistakes well
- Respond to exclusion confidently and agree a team inclusion plan that lasts
Ten lessons
What inclusive leadership really is
The difference between diversity and inclusion, why it matters, and the four tests of fair, heard, valued and growing.
Understanding bias without blame
How everyday mental shortcuts shape people decisions, and a simple pause that helps you decide more fairly.
Hearing every voice in meetings
Preparing people, sharing airtime, running fair hybrid meetings and making sure ideas are credited to the right person.
Fair recruitment and onboarding
Clear criteria, wider reach, structured interviews and a first few weeks that help new starters belong.
Fair access to work and opportunity
Sharing visible and invisible work fairly, opening up stretch opportunities and acting as a sponsor.
Inclusive feedback and performance
Specific, honest feedback for everyone, judging results rather than style, and checking your ratings for patterns.
Everyday language and repairing mistakes
Small acts of welcome, language that includes, and how to respond well when you get something wrong.
Supporting different needs
Asking rather than assuming, reasonable adjustments, neurodiversity, caring responsibilities and flexible working.
Challenging exclusion and being an ally
Responding in the moment, supporting the person affected and knowing when to use formal routes.
Making inclusion how your team works
Listening to your team, agreeing a few specific commitments and building them into everyday routines.
What is included
Ten short video lessons you can watch on any device, workbook pages and a practical tool for every lesson, the full Inclusive Leadership workbook to download, a five-question knowledge check per lesson, a certificate of completion showing 6 estimated learning hours, and 12 months’ access. An annual subscription of £149 per person, per year inc. VAT.
How your learning time adds up
Your 6 estimated learning hours are made up across ten lessons of about 36 minutes each:
- Watching the ten short lesson videos: about 30 minutes (about 3 minutes each)
- Reading the lesson notes and workbook pages: about 1 hour 40 minutes (10 minutes each)
- Working through the practical tool for each lesson: about 1 hour 40 minutes (10 minutes each)
- Planning and carrying out each workplace task: about 1 hour 40 minutes (10 minutes each)
- Completing the five-question knowledge check after each lesson: about 30 minutes (3 minutes each)
Total: 6 estimated learning hours.
Knowledge checks: every lesson or module ends with a short multiple choice knowledge check. The pass mark is 80% and you can retake a knowledge check as many times as you need.
Who designed it
This programme was designed by ICF credentialed coaches at Starbuck & Associates, led by Paul Starbuck, our Founder and CEO and an ICF Master Certified Coach (MCC). Every lesson draws on our coaching and leadership development work with organisations in the UK, Europe and around the world, and each programme is reviewed regularly to keep it current.
Before you start
This course is general learning and development content and is not professional advice. Always follow your own organisation’s policies, and take specialist advice on legal, medical, financial or HR matters.
