What this taster gives you
- The four reasons people listen: credibility, connection, clarity and consistency
- The Impact Snapshot, ready to use with two colleagues
- A worked example of finding the real gap
- A look at what the full course covers next
Your free taster
A practical first step from the course: understanding why people listen to you, and where your impact could grow. It takes about 20 to 30 minutes. Print it or type into it, and keep it with your notes.
Inside the full course
- 1 What makes people listen to you. The Impact Snapshot.
- 2 to 4 Emotional intelligence. The Emotion Log, the Pause Plan and the Other Side Sheet.
- 5 and 6 Presence and clarity. The Meeting Presence Checklist and the PREP Planner.
- 7 and 8 Influencing without authority. The Stakeholder Needs Map and the Case and Objections Builder.
- 9 Challenge and saying no well. The Pushback Planner.
- 10 Your influence plan. The Influence Plan.
- Knowledge checks. Five questions after each lesson.
- Certificate. A certificate of completion when you finish.
This taster provides general learning and development content. It is not professional advice. © 2026 Starbuck & Associates Limited. All rights reserved.