STARBUCK ACADEMY · GROW · FREE TASTER

Manager Skills: Giving Feedback

See what feedback your team is really hearing from you

A free taster of Manager Skills: Giving Feedback, the short course for managers and team leaders. It explains why feedback so often goes wrong and gives you a simple audit to use on the last two weeks of your own work.

Download the free taster See the full course

What this taster gives you

Why silence from a manager is rarely heard as good news
Three familiar traps: too late, too vague and too wrapped
A feedback audit to complete for your own team
A clear view of where the full course goes next

Your free taster

A practical first step from the course: seeing what feedback your team is actually hearing from you. It takes about 20 to 30 minutes. Print it or type into it, and keep it with your notes.

Manager Skills: Giving Feedback: Free Taster Download

Inside the full course

01 Why feedback matters and goes wrong. The common traps, and Tool 1: Feedback audit.
02 Recognition that lands. Specific, sincere recognition, and Tool 2: Recognition log.
03 Developmental feedback with SBI. Situation, behaviour, impact, and Tool 3: SBI feedback planner.
04 The feedback conversation. Listening and handling reactions, and Tool 4: Conversation guide.
05 Building a feedback habit. Feedback on yourself, and Tool 5: Team feedback rhythm plan.
Knowledge checks. Five questions after each lesson to help the ideas stick.
Course workbook. Lesson summaries, reflection questions and all five tools.
Certificate. A certificate of completion when you finish.

READY FOR THE FULL COURSE?

Manager Skills: Giving Feedback

Five short video lessons, each with a practical tool and workplace task, to help you give recognition that lands, raise developmental points clearly and build a feedback habit in your team.

£49 per person, one-off, inc. VAT

Enrol now