STARBUCK ACADEMY · GROW · FREE TASTER

Franchise Leader Pathway: Field Leader

Be the partner, coach and guardian your franchisees need

A free taster of the Franchise Leader Pathway for field leaders. It sits alongside the free first video lesson and helps you see how you balance the three sides of the role across your patch.

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What this taster gives you

The three sides of the field role: partner, coach and guardian
What each side looks like when it is overplayed
A role balance self-check for your patch
A plan for your next visit to one franchisee

Watch the first lesson

Your free taster

A practical first step from the programme: balancing the three sides of the field role. It takes about 20 to 30 minutes. Print it or type into it, and keep it with your notes.

Franchise Leader Pathway: Field Leader: Free Taster Download

Inside the full programme

01 Partner, Coach and Guardian. The three sides of the field role.
02 Understanding the Franchisee. What owners care about, and why.
03 Influence Without Authority. Getting things done when you cannot instruct.
04 The Business Review Visit. Visits that are useful to both sides.
05 Coaching Conversations With Owners. Helping owners find their own answers.
06 Talking Numbers Together. Discussing performance without defensiveness.
07 When Standards Slip. Protecting the brand fairly and firmly.
08 Difficult and Emotional Conversations. Staying steady when it gets personal.
09 Leading a Patch Remotely. Staying close when you cannot be there.
10 Building a Stronger Network. A franchisee support plan for your patch.

READY FOR THE FULL PROGRAMME?

Franchise Leader Pathway: Field Leader

Ten short video lessons, each with a practical tool and workplace task, for field leaders who support franchisees without line authority.

£149 per person, per year, inc. VAT

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